Terms of Service — Hala‑Invoice

1. Definitions

• Customer, you: the person or entity using the Service.
• Customer Data: invoice contents and other information you upload or generate through the Service.
• Free Invoice Service: the public, no‑account invoice generator with 30‑day storage then auto‑deletion.
• Paid Plan: any subscription or paid feature of the Service.

2. Eligibility & accounts

You must be able to form a binding contract and comply with applicable law. Keep your credentials secure and promptly notify us of any unauthorized use.

3. The Service

We provide tools to create, number, calculate, store, and share invoices. Features may change over time.

• Free Invoice Service: public access; generated invoices may be stored up to 30 days and then auto‑deleted. Links may stop working after deletion. No guaranteed backups.
• Paid Plans: may include longer retention, integrations, APIs, and support as described at purchase.

We are not your accountant or tax advisor and do not guarantee compliance with any specific law or standard. You are responsible for meeting your obligations (e.g., invoicing rules, VAT reporting, record retention).

4. ZATCA & local compliance

Where you use the Service in the Kingdom of Saudi Arabia, you are responsible for registration with ZATCA and for meeting all e‑invoicing requirements. We provide software capabilities only. We do not represent or warrant that your particular configuration or data will satisfy a regulator. You should obtain professional advice where needed.

5. Acceptable use

You agree not to:

• break the law, violate third‑party rights, or submit unlawful content;
• probe, scan, or overload our systems; attempt to bypass security or rate limits;
• share others' personal data without a lawful basis;
• use the Service to send spam or harmful code;
• misrepresent your identity or affiliation.

We may suspend or terminate accounts that violate these Terms or pose a security/abuse risk.

6. Customer Data & IP

You own all rights in your Customer Data. You grant us a worldwide, non‑exclusive, royalty‑free license to host, process, transmit, display, and back up Customer Data solely to operate and improve the Service and to comply with law. You are responsible for the legality, accuracy, and retention of Customer Data.

All software, branding, and content we provide (excluding Customer Data) are our intellectual property or our licensors'.

7. Privacy

Our processing of personal data is described in the Privacy Policy at https://hala-invoice.com/privacy. You agree to that policy.

8. Third‑party services

The Service may rely on or link to third‑party services (e.g., hosting, payments, email). We are not responsible for third‑party terms or performance.

9. Fees & billing (if applicable)

Paid Plans require payment of the posted fees and taxes. Charges are non‑refundable unless required by law or expressly stated. We may change prices with reasonable notice. Late or failed payments may result in suspension.

10. API & rate limits (if offered)

If we expose an API, you must use assigned keys, respect any published or implicit rate limits, and keep keys confidential. We may throttle or revoke access to protect the Service.

11. Confidentiality

Each party will protect the other's non‑public information with at least reasonable care and use it only for the relationship under these Terms.

12. Termination

You may stop using the Service at any time and, if applicable, cancel your subscription. We may terminate or suspend the Service (or your access) for breach, legal risk, non‑payment, or operational reasons. Upon termination, we may delete your data per our retention policies, except where we are legally required to keep it.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error‑free, or meet your requirements.

14. Limitation of liability

To the maximum extent permitted by law, our total liability for all claims related to the Service will not exceed the larger of (A) the amounts you paid to us for the Service in the 12 months before the claim, or (B) 1,000 SAR. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill.

Some jurisdictions do not allow certain limitations; in those cases, the limitations apply to the fullest extent permitted.

15. Indemnity

You will defend and indemnify us against claims, damages, liabilities, and costs arising from your unlawful content, your use of the Service in violation of these Terms, or your breach of third‑party rights.

16. Changes to the Service or Terms

We may modify or discontinue features at any time. We may update these Terms; if changes are material, we will provide reasonable notice (e.g., email or in‑app). Continued use after the effective date constitutes acceptance.

17. Governing law & venue

These Terms are governed by the laws of the Kingdom of Saudi Arabia without regard to conflict‑of‑law rules. The exclusive venue for disputes is the courts of Riyadh, KSA.

18. Notices & contact

We may contact you via the email provided in your account, in‑app notices, or by posting on the site.

Questions: support@hala-invoice.com

19. Miscellaneous

• Assignment: You may not assign these Terms without our consent; we may assign as part of a merger or sale.
• Force majeure: Neither party is liable for events beyond reasonable control.
• Severability: If a provision is unenforceable, the rest remains in effect.
• Entire agreement: These Terms constitute the entire agreement about the Service and supersede prior discussions.